Runningman Forge Return Policy
When Returns Are Accepted
We stand behind the craftsmanship of every knife. If your item develops a manufacturer defect at any time, we will issue a full refund upon return and inspection of the item.
Manufacturer defects include:
Blade snapping or breaking
Handle failure (loose or broken)
Major edge chipping not caused by misuse
All returned items are subject to inspection. Damage caused by misuse, neglect, or improper care is not considered a manufacturer defect and will not be eligible for a refund or exchange.
Refunds
Once your return is received and inspected, we will notify you by email of the approval or rejection of your refund.
Approved refunds will be processed within 5–7 business days. A credit will be applied to your original method of payment.
Shipping costs are non-refundable. However, if your return is approved due to a manufacturer defect, we will cover the return shipping.
Missing or Late Refunds
If you haven’t received your refund:
Check your bank account again.
Contact your credit card company (processing time may vary).
Contact your bank (some institutions post refunds slower than others).
If you have completed these steps and still haven’t received your refund, please contact us at justin_gmiller@yahoo.com